After a client kick-off meeting, completion of the culture assessment, and all of the requirements are gathered, an implementation project plan is created, and weekly implementation meetings are established.
At a high level, the categories addressed in a plan include:
- Scope of Service
- Recruitment and Training
- Communications and Patient Engagement
- Health Center Design and Buildout (if an on-site health center)
- Data Exchange
- Eligibility and Claim Process
- Recruiting and Staffing
- Health Center Readiness
- IT Setup